Moving in Uptown Dallas? Here's how a high-rise move goes.

We move more people in Uptown than anywhere else in Dallas, and our Dallas office is right here on McKinney Avenue. Uptown is full of buildings with a service elevator, a loading dock and a leasing office with rules of its own, so on moving day the building shapes the schedule as much as your furniture does. Here's what we'd tell a friend before they book.

212 of our moves this year were in 75204

So far this year, 212 of our moves started or ended in 75204, in Uptown, more than in any other Dallas ZIP code. Most of them were one- and two-bedroom apartments, and plenty of them didn't go far. Thirty-two started and finished inside 75204, and nearly four in ten stayed within Uptown, downtown, Oak Lawn and Deep Ellum the whole way.

When an Uptown move does head further out, the other end is usually somewhere else in Dallas. It's a big reason we wanted our Dallas office here, at 3232 McKinney Ave.

Your building has a list, so ask for all of it early

Before a high-rise confirms your move date, it'll usually want a few things in place. Ask your leasing office or concierge for the whole list as soon as you know your date. It's much easier to sort out on a Tuesday afternoon than on moving morning, and leasing offices keep office hours while moving day doesn't.

• A certificate of insurance from your mover, made out the way the building wants it. That one's on us, and it's free.
• The service elevator reserved for your move. Ask how long you get it for.
• The loading dock or loading zone booked, so the truck can park close to the elevator.
• The building's move rules, signed or acknowledged. Ask which hours moves are allowed and which entrance to use.

If you're moving from one building to another, you'll need all of this at both ends, so ask both buildings.

We'll send your building's certificate, and it won't cost you anything

Most Dallas high-rises ask for a certificate of insurance before movers can use the dock or the elevator. Your building will usually have a sample certificate showing the exact wording and limits it wants. Send it to us with the building's name and the email address it should go to, and we'll send the right certificate back to you and to the building. If both of your buildings want one, we'll send one to each.

Our insurance is approved for every Dallas building we've been asked to move into. That matters more than people expect, because a mover can be fully licensed and still not carry the coverage or the limits a building wants, and the building is within its rights to turn them away. Our certificate of insurance guide explains what's on one and why buildings ask for it.

The service elevator decides how long your move takes

In a high-rise, the elevator matters more than the furniture. Your buddies can only move as fast as the elevator comes back, so having it reserved for your move keeps the whole day steady. Sharing one with your neighbors on a Saturday can add an hour before anyone's carried a box.

If your building only gives you the elevator for a set block of time, tell us when you book, so we can plan the day around it.

High-rise moves take a little longer, and our numbers show it

This year, one-bedroom moves that started or ended in Uptown took a median of three and three-quarter hours, and most took between three and four and three-quarter hours. One-bedrooms everywhere else we work took a median of three hours. Two-bedrooms tell the same story: about five hours in Uptown, against three and three-quarters everywhere else.

The furniture's no different. What's different is everything between your door and the truck: the elevator, the dock and the walk down the hallway. That's why reserving the elevator, booking the dock and having every box taped shut before we arrive are the surest ways to keep your move short. Every one of those Uptown one-bedroom moves had two buddies, and the rate's the same on the twentieth floor as it is on the first.

Saturday is Uptown's busiest moving day

Three in ten of our Uptown moves this year were on a Saturday, against about one in four across all of our moves. If Saturday's the only day that works for you, book early and reserve the elevator the day you pick your date, because your neighbors want Saturdays too. If you can move on a weekday instead, it's usually an easier date to get.

Moving near the American Airlines Center or downtown? Check the event calendar before you choose a date. Our Dallas page has the details on game nights and street closures.

Tell us about the building when you book

The quickest way to a smooth day is telling us what we're walking into: your floor, the elevator, the dock or loading zone, how far it is from the truck to your door, and anything big, like a sectional or a king-size headboard. Those shape the day more than the boxes do, and they help us send the right number of buddies and the right truck.

Taking furniture apart and putting it back together is already in the rate, which helps when a bed frame or a dining table won't fit in the elevator in one piece.

Moving out? Your building has a list for that too

Moving out of a high-rise usually means booking the elevator and the dock again, so ask your building what it needs and whether it wants a certificate for the move-out too. If you have a washer and dryer in your unit, ask whether building maintenance will disconnect them. Like most movers, we ask you to sign a waiver before we disconnect them ourselves, because we aren't licensed plumbers.

And save the loading zone for the truck rather than a street spot down the block. When you're paying by the hour, a long walk from the truck adds up quickly.

What an Uptown move costs

The same as anywhere else we go. Right now that's $90 an hour for each buddy, so two buddies are $180 an hour, with the truck, fuel, equipment, stairs and tax already in it. Every move has a two hour minimum, then we bill to the nearest fifteen minutes, and any travel time is on your quote before you book. There's no deposit, and you can see your price in about a minute. Our moving cost guide has real totals from our 2026 moves.

Trading the high-rise for a house? Our house moves page explains how we size the team for a bigger home, and our apartment moves page covers the rest of what we do for apartments.